Connecting Citizens and Local Authorities Seamlessly
CivicVoice was founded with a singular purpose: to close the communication loop between municipal agencies and the residents they serve. We believe that modern governance requires modern toolsets.
By leveraging advanced AI triage pipelines, real-time location aggregation, and democratic budget allocation, we help cities identify pain points instantly and execute resolutions transparently.
- AI-powered issue triage and auto-categorisation
- Real-time officer assignment and SLA tracking
- Photographic evidence verification before closure
- Participatory budgeting with democratic voting
- Multilingual voice-to-text complaint submission
- Cross-department deduplication via ChromaDB
Live Platform
Serving 850+ communities across India
Access Your Dedicated Portal
Select your role to access automated ward triage, emergency broadcasting, and civic issue resolution.
Citizen Portal
Report civic issues with GPS ward auto-detection, AI category suggestions, and real-time SLA tracking.
Municipal Portal
Department operational dashboard, field worker dispatch, BOQ material estimation, and proof verification.
Commissioner Command
Real-time emergency broadcast advisory dispatch, ward outage overrides, and contractor quality audit.
Three Simple Steps to Make a Difference
Report Issues Easily
Record a voice memo, type a short message, or capture a photo. Our AI identifies category, priority, and location auto-detects coordinates.
Smart Aggregation
ChromaDB maps duplicates within a 100m radius, adding your support to existing tickets to prevent duplicate spam and show community weight.
Track & Resolve
Follow the active resolution timeline. Review real photos uploaded by city officers proving that the work has been completed.
Advanced Tools for Modern Municipalities
Purpose-built features that close the loop between residents and municipal officers.
Speech-to-Text Triage
Whisper integration processes voice complaints in regional languages and summarises details instantly.
Participatory Budgeting
Vote on local project proposals directly to impact the allocation of municipal resources.
Direct Messages
Communicate with specific departments like Roads, Waste Management, or BWSSB directly in-app.
Evidence Validation
Resolution requires photographic upload evidence, ensuring true execution before tickets close.
Transforming Cities, One Block at a Time
Issues Tackled
Thousands of potholes filled, garbage dumps cleared, and streetlights repaired across urban neighbourhoods.
Avg. SLA Response
Average response time dropped significantly since the introduction of auto-routing categorisation AI.
Resolution Compliance
Transparency controls ensure that nearly all submitted issues are verified and completed.
Ready to Empower Your Municipality?
Contact our product team to schedule a demo deployment for your ward, municipality, or town assembly.